TERMS AND CONDITIONS

Last Updated: December 01, 2025

1. WHO WE ARE AND HOW TO CONTACT US

1.1 Business Information

PRIVATE INSTITUTE ICAN PRO (hereinafter referred to as “we,” “us,” “our,” or the “Provider”) operates the website https://ican-pro.com/ selling online educational courses and digital services (the “Website”). We are a legal entity registered and licensed in the Republic of Cyprus with:

Organization Name: ICANSCHOOL LTD

Company Registration Number: HE434549

Registered Office Address: 24 Iosif Broz Tito, Block NEFELI and OLYMPUS, 3010 Limassol, Cyprus

VAT Number: CY10434549S

1.2 Contact Information

For any inquiries, complaints, or communications regarding this Website or your access to courses, please contact us via:

Email: [email protected]

Telephone: +357 99 366751

Physical Address: 24 Iosif Broz Tito, Block NEFELI and OLYMPUS, 3010 Limassol, Cyprus

1.3 Acceptance of Terms

By accessing the Website, creating an account, or purchasing any Digital Content, you confirm that you have read, understood, and accept these Terms and Conditions (“Terms”). If you do not agree to be bound by these Terms, you must not access or use the Website.

1.4 Related Policies

These Terms are supplemented by our:

Refund Policy: Detailing specific conditions for refunds via JCC Smart is included in these Terms and Conditions.

By using the Website, you agree to be bound by all such policies.

2. CHANGES TO THE TERMS

2.1 Right to Modify

We reserve the right to update, modify, or amend these Terms at any time for valid operational, legal, or regulatory reasons (e.g., changes in tax laws, security updates, or platform functionality).

2.2 Notification of Changes

If we make material changes that significantly affect your rights (e.g., increasing price for active subscriptions or reducing course access periods), we will notify you via email or a prominent website notice at least 30 days before the changes take effect.

2.3 User Right to Terminate

If you do not agree to the material changes, you have the right to terminate your contract before the new Terms take effect. Continued use of the Service after the effective date constitutes your acceptance of the new Terms.

3. INTELLECTUAL PROPERTY AND DIGITAL CONTENT USE

3.1 Ownership and Protection

All content on the Website, including live streams, recorded video lessons, worksheets, text, graphics, logos, and software (collectively, “Protected Content”), is the exclusive property of ICan Pro or its licensors. It is protected by the Cyprus copyright law (Law 59/1976 as amended), EU Directives, and international treaties.

3.2 Limited License to Access

Upon payment, we grant you a limited, non-exclusive, non-transferable, revocable license to access the Protected Content solely for your personal, non-commercial, and educational use. This license is specific to you (the individual account holder).

3.3 Prohibited Uses

You strictly MUST NOT:

Share Access: Share your login credentials with any other person.
Record/Capture: Use screen recording, screen capture, or scraping software to record live or pre-recorded lessons.
Resell/Distribute: Sell, license, rent, upload to file-sharing sites, or otherwise commercially exploit the Protected Content.
Derivative Works: Modify, translate, or create derivative works based on our materials.

3.4 Liquidated Damages for IP Infringement

You acknowledge that unauthorized sharing or resale of our content causes us significant financial damage that is difficult to quantify precisely. Therefore, in the event of a breach of Section 3.3, you agree to pay liquidated damages of €10,000 (Ten Thousand Euros) per breach, plus any legal fees incurred by us to enforce this clause. This does not preclude us from seeking further damages if our actual loss exceeds this amount.

3.5 Account Monitoring

We use technical measures to detect account sharing and concurrent logins. We reserve the right to immediately suspend or terminate your account without refund if we detect suspicious activity violating this clause.

4. USE OF PERSONAL DATA (GDPR)

4.1 Data Processing for Orders

To process your order and grant access to courses, we collect and process personal data (Name, Email, Phone/Telegram) in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Cyprus Law 125(I)/2018.

4.2 Consent at Checkout

During the checkout process, you are required to explicitly confirm your acceptance of our Privacy Policy. Your data is used to:

Process payments via JCC Smart (we do not store full card details)
Automatically create your User Account.
Generate and send Invoices/Tax Documents.
Deliver course access and operational notifications.

5. GENERAL TERMS OF USE AND USER CONDUCT

5.1 User Responsibilities

You agree to provide accurate, current, and complete information during the checkout process. You are responsible for maintaining the confidentiality of your account credentials.

5.2 Prohibited Conduct

You must not use the Website to:

Transmit viruses, malware, or destructive code.
Attempt to gain unauthorized access to our servers or other user accounts.
Engage in fraudulent payment activities.

5.3 Violations

Violation of these Terms may result in the immediate termination of your access to the Digital Content and legal action.

6. ORDER PROCESS AND CONTRACT FORMATION

6.1 Service Description

The Website offers access to “Online Live Courses” and “Educational Services” (collectively, the “Services”). These Services are provided on specific scheduled dates and times as described on each product page, rather than being available for immediate download.

6.2 Contract Formation

The contract is formed upon the successful processing of your payment via JCC Smart and the issuance of our confirmation email. This creates a binding obligation for us to provide the Services on the scheduled start date.

6.3 Account & Invoice

Upon successful payment:

A user account is automatically created (if one does not exist).
A tax Invoice is automatically generated and emailed to you.
Your place in the course is reserved.

7. PAYMENT TERMS

7.1 Online Payments Only

We accept payments exclusively online via JCC Smart. We do not accept cash or bank transfers outside of this automated flow.

7.2 Accepted Methods

You may pay using Visa, MasterCard, or American Express.

7.3 Currency and Taxes

All prices are displayed in Euros (€) and include applicable VAT unless stated otherwise. The final amount charged will match the price displayed at checkout.

7.4 Payment Security

Your payment data is processed directly by JCC Smart. ICan Pro does not store your full credit card number or CVV code. JCC Smart complies with PCI-DSS (Payment Card Industry Data Security Standard) requirements

8. DIGITAL CONTENT DELIVERY & RIGHT OF WITHDRAWAL

8.1 Statutory Right of Withdrawal (14 Days)

In accordance with the Consumer Rights Law of 2013 (Law 133(I)/2013) and EU Directive 2011/83/EU, where you purchase Services that do not commence immediately, you are entitled to withdraw from this contract within fourteen (14) days from the date of conclusion of the contract (i.e., the payment date), without providing any reason.

8.2 How to Exercise the Right:

To validly exercise your right of withdrawal, you must notify us of your decision to withdraw by way of a clear and unambiguous written statement, sent exclusively to the following email address: [email protected].

For your protection and ours, withdrawal notices sent via any other means (including social media, SMS, or communication with instructors) shall not be accepted.

You must ensure that your notice is received by us before the expiry of the 14-day period.

8.3 Refund Amount Before Service Starts:

If you exercise your right of withdrawal within the 14-day period and the Service has not yet begun, we will reimburse all payments received from you.

Refunds will be made:

using the same payment method you used originally
within 14 days from the date we receive your withdrawal notice.

We reserve the right to withhold reimbursement until we receive adequate confirmation that the withdrawal request is validly submitted.

8.4 Commencement During Withdrawal Period

If you expressly request that the Services (course) commence during the 14-day withdrawal period:

You retain the statutory right to withdraw during the remaining withdrawal period.
However, if you withdraw after the Services have begun, you acknowledge and agree to pay us an amount proportionate to the Services already provided up to the time you communicated your withdrawal. Such amount shall include:
- the value of any lessons already delivered,
- access to digital materials already provided,
- administrative/setup costs reasonably incurred by us.
You expressly agree that consumption of any course material (including viewing or downloading digital content) constitutes partial performance.
We will refund the remaining balance of your payment, if any, after deducting the above-mentioned proportionate amount.

Where the proportionate value equals or exceeds the amount paid, no refund shall be due.

8.5 Loss of Right After Full Performance:

You lose the right of withdrawal completely once the Service has been fully performed (i.e., the course has finished), provided that the performance began with your prior express consent and acknowledgment that you would lose your right of withdrawal once the contract had been fully performed.

8.6 Abuse of Withdrawal & Verification

To protect the integrity of our Services, we reserve the right to take reasonable steps to verify:

the authenticity of the withdrawal request,
the extent of Services already accessed or used,
before processing any refund

Any attempt to withdraw after significant consumption of digital content shall be treated as a withdrawal after partial performance under clause 8.4.

8.7 No Refunds After Expiry of the Statutory Withdrawal Period

Once the 14-day statutory withdrawal period has expired, you acknowledge and agree that you are no longer entitled to any refund, whether in whole or in part, except where required by mandatory consumer protection laws (e.g., where the Service is defective or not provided as described).

For the avoidance of doubt:

voluntary cancellations or non-attendance after the 14-day period do not entitle you to a refund;
failure to participate in or complete the course does not create any refund right.

8.8 Presumption of Lesson Consumption During Cooling-Off Period

For the avoidance of doubt, any scheduled lesson or access to digital content made available to you during the 14-day withdrawal (cooling-off) period shall be deemed to have been accessed, viewed and consumed by you, unless you have provided us with prior written notice of your intention to terminate the contract before the scheduled lesson or before accessing such content.

Accordingly:

If no advance notice of termination has been received, the lesson will automatically be treated as delivered and consumed for the purposes of calculating the proportionate amount payable under clause 8.4.
The burden of proving that a lesson was not intended to be accessed lies with the consumer, and only written advance notice sent in accordance with clause 8.2 shall be accepted as proof.

9. REFUND POLICY (JCC SMART)

9.1 Refund Processing

All refunds, whether due to the statutory right of withdrawal (Section 8) or our voluntary discretion, are processed automatically via the JCC Smart API.

Method: Refunds are credited back to the original card used for the purchase.
Credit Note: A Credit Note (tax document) is automatically generated and sent to you whenever a refund is issued.

9.2 Refund Timeline

Refunds processed via JCC Smart typically appear on your bank statement within 5–10 business days, depending on your bank’s processing times.

9.3 No Cash Refunds

We do not offer cash refunds or bank transfers for credit card purchases. All refunds must return to the source of funds

10. LIABILITY LIMITATIONS

10.1 “As Is” Basis

All Digital Content, live classes, recordings, teaching materials, online services and Website functionalities (collectively, the “Services”) are provided strictly on an “AS IS” and “AS AVAILABLE” basis.

We do not warrant that:

the Services will meet your expectations, learning objectives or desired outcomes;
the Digital Content will be free from errors, interruptions, delays, defects, inaccuracies or omissions; or
the Website, third-party platforms or communication tools will operate without interruption or technical issues.

You acknowledge that successful participation in online classes depends on your own device, connectivity, software and technical competence, which are entirely outside our control.

10.2 Exclusion of Liability

Exclusion of Liability (Maximum Extent Permitted by Cyprus Law)

To the fullest extent permitted under Cyprus law, ICan Pro shall not be liable for any:

Technical, hardware, software, server or Internet failures, interruptions, delays, or unavailability of the Website, course platform or communications tools, whether originating from your side, our side, or third-party service providers.
Incompatibility of the Services with any device, operating system, browser, application, or software used by you.
Loss or corruption of data, inability to download materials, or disruptions caused by your device settings, firewalls, antivirus software or insufficient storage.
Third-party platform issues, including failures of Zoom, Google Meet, payment gateways, hosting providers, content delivery networks, learning management systems, or any external integrations.
Indirect, consequential or special losses, including but not limited to loss of educational opportunity, loss of business, loss of goodwill, emotional distress, missed classes, or lost time.
User-side errors, including misuse of the Website, failure to follow instructions, late attendance, missed lessons, or inability to access the Services due to your own technical or connectivity limitations. 10.3

10.3 Liability Cap

Subject to mandatory consumer rights under Cyprus law, our total aggregate liability for any claim, dispute, or cause of action arising out of or relating to your purchase or participation in the Services shall be strictly limited to the total amount you actually paid for the specific order giving rise to the claim.

Under no circumstances shall ICan’s liability exceed that amount.

10.4 No Liability for User-Side Issues or Missed Classes

ICan shall not be liable for any loss, damage, inconvenience or missed classes resulting from:

your cancellations or non-attendance,
your failure to maintain an adequate Internet connection,
software malfunctions or device issues on your side,
outdated, incompatible or insufficient hardware/software,
incorrect login details, forgotten passwords, or account access problems,
failure to follow support instructions, guidelines or troubleshooting steps.

Where reasonably practicable, ICan may offer rescheduling options; however, rescheduling is not guaranteed and is offered at the company’s sole discretion.

11. GOVERNING LAW AND JURISDICTION

11.1 Governing Law

These Terms are governed by the laws of the Republic of Cyprus.

11.2 Jurisdiction

Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of the Republic of Cyprus.

12. FINAL PROVISIONS

12.1 Severability

If any part of these Terms is found to be unenforceable, the remainder shall continue in full force.

12.2 Entire Agreement

These Terms, along with the Privacy Policy and Refund Policy, constitute the entire agreement between you and ICan Pro regarding the purchase of Digital Content.

12.3 Assignment

We may assign our rights and obligations under these Terms to a third party (e.g., in the event of a business sale) provided your rights are not reduced. You may not assign your rights (e.g., transfer your account) without our written consent.